Legal Terms and Conditions

Last updated: February 9, 2024

In addition to our Terms of Use, which govern your use of this website (the “Site”), these Terms of Purchase govern any order or purchase you (the individual completing this order, “you”) make on the Site operated by Surplus Outlets (“Surplus Outlets” or “we”). By proceeding to place an order and accepting these Terms of Purchase, you agree to be bound by them whether or not you have read them. If you do not agree to these Terms of Purchase, please cancel your order. Please print a copy of these Terms of Purchase for your records.

  1. Ordering Process All advertisements on the Site are invitations to purchase and not offers to sell. Surplus Outlets reserves the right, at its sole discretion, to accept or reject the order once the order form has been completed and submitted.
  2. Receipt of your order will be confirmed via an automatic e-mail to the e-mail address associated with your account. Such e-mail is a confirmation that your order has been received by Surplus Outlets but does not constitute acceptance of your order. Surplus Outlets reserves the right at any time after receipt of your order to accept or decline your order for any reason and will contact you at the e-mail address provided in the order form to inform you of its decision to accept or reject your order. In the event that Surplus Outlets rejects the order, Surplus Outlets will have no obligation to fulfill your order and you will have no obligation to pay for the order.
  3. Availability The purchase of products on the Site is subject to availability. In the event that Surplus Outlets advises you that such products are no longer available, Surplus Outlets will have no obligation to fulfill your order and you will have no obligation to pay for the order. This Site only ships products to addresses in the [Applicable Regions].
  4. Price You agree to pay Surplus Outlets the amount set out as the “TOTAL” in your order summary as part of the “Payment” step (the “Fee”). The Fee is quoted in [Your Currency] and includes shipping and handling and all applicable taxes.
  5. Methods of Payment When placing an order, your billing address must correspond to the address of your credit card, otherwise we will not be able to process your order. On the Site (including its mobile version), you may pay for your purchase using a valid VISA, MasterCard, American Express, PayPal, or Apple Pay, and you authorize Surplus Outlets to charge the applicable card for the Fee. If your card is rejected by the card issuer, your order will not be shipped and Surplus Outlets will have no obligation to fulfill your order.
  6. Shipment Your order will be shipped to the delivery address specified by you during the order process. Surplus Outlets is not responsible for any loss of the products following shipment from Surplus Outlets’ or its agents’ or mandataries’ facilities to your delivery address. Carrier charges may apply if you choose to receive SMS notifications regarding the delivery of your order.
  7. Returns and Exchanges Merchandise in perfect saleable condition with the original receipt may be exchanged or returned for a full refund within thirty (30) days from the original purchase date except for personalized or made-to-order items, which are final sale only. Returns or exchanges of products must include the packaging and any certificates if applicable.
  8. A refund of the original purchase price may only be made in the same form of payment, currency, and country/region as the original purchase.
  9. For online purchases, exchanges will be accepted at our online store.
  10. Exports: Clients planning to export items are solely responsible for complying with all applicable laws in connection with such exports.
  11. Passwords You are responsible for the security of your account and password. Surplus Outlets will not be liable for any damages and expenses arising out of or relating to any unauthorized use of such password.
  12. Privacy Surplus Outlets’ personal information practices on the Site are governed by Surplus Outlets’ Privacy Policy, which can be found at [Privacy Policy URL]. Please review the Privacy Policy and print a copy for your records.
  13. Changes to Terms of Purchase Surplus Outlets may at any time modify these Terms of Purchase and will post a copy of the amended Agreement at [Terms of Purchase URL].
  14. Limitation of Liability TO THE FULL EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT WILL SURPLUS OUTLETS BE LIABLE FOR ANY INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR AGGRAVATED DAMAGES OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED ON THIS SITE OR THEIR USE OR MISUSE, WHETHER OR NOT ARISING FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), CIVIL LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SURPLUS OUTLETS’ TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURY, AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED ON THIS SITE AND ANY USE MADE THEREOF WILL BE LIMITED TO ALL FEES PAID BY YOU TO SURPLUS OUTLETS HEREUNDER FOR THE PURCHASE OF SUCH PRODUCTS.

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, ANY PRODUCTS SOLD TO YOU ARE ON AN “AS IS” BASIS, WITHOUT CONDITIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WHETHER ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE.

  1. Applicable Law This Agreement will be governed by the laws of Mexico. The exclusive jurisdiction for any claim, action, or dispute with Surplus Outlets or relating in any way to your use of the Site or a purchase made on the Site will be in the state and federal courts of [Your Country/Region] and the venue for the adjudication or disposition of any such claim, action, or dispute will be in Mexico.
  2. General These Terms of Purchase along with your purchase order/invoice are the entire agreement between you and Surplus Outlets with respect to any purchase made by you on the Site and supersede all previous agreements, understandings, and representations relating thereto. No failure by Surplus Outlets to exercise any rights, powers, or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers, or remedies, and all waivers will be in writing. If any provision of this Agreement or part thereof is or becomes illegal, invalid, or unenforceable in any jurisdiction, the illegality, invalidity, or unenforceability of that provision will not affect the legality, validity, or enforceability of the remainder of the provision or the remaining provisions of this Agreement, as the case may be, or the legality, validity, or enforceability of that provision or part thereof in any other jurisdiction. Surplus Outlets will not be liable for any delay or failure to perform any of its obligations under these Terms of Purchase if such delay or failure is due to causes beyond its control. You may not assign these Terms of Purchase to any third party without the prior written consent of Surplus Outlets.

You may contact Surplus Outlets at: [email protected]

For more information, please read our privacy policy on our website or contact us at: [email protected] for additional information.